Security Statement

Overview

Relace maintains stringent security measures to protect customer data, model artifacts, and platform infrastructure. Our security framework is built on industry best practices and modern security principles.

Infrastructure Security

  • Network Security: Multi-layered firewall protection and DDoS mitigation.
  • Data Encryption: AES-256 encryption at rest and TLS 1.3 for data in transit.
  • Infrastructure Monitoring: 24/7 automated system monitoring and alerting.

Access Control

  • Role-Based Access Control (RBAC).
  • Multi-Factor Authentication (MFA).
  • Regular access reviews and automated session management.
  • Detailed audit logging of all system access.

Data Protection

  • Isolated Customer Environments: Dedicated compute resources for training and inference.
  • Data Segregation: Strict isolation between customer data and models.
  • Secure Data Transfer: Encrypted API endpoints and secure file transfer protocols.
  • Automated Data Lifecycle Management.

Compliance and Certifications

  • Regular security audits and penetration testing.
  • Compliance with GDPR and CCPA requirements.
  • Continuous security monitoring and vulnerability scanning.
  • Regular security patches and updates.

Incident Response

  • Documented incident response procedures.
  • Dedicated security team for incident handling.
  • Regular backup and disaster recovery testing.
  • Incident notification protocols.

Security Best Practices

  • Regular security training for employees.
  • Secure development lifecycle (SDLC).
  • Vendor security assessment program.
  • Regular reviews and updates to security policies.

Physical Security

  • Access-controlled data centers.
  • Environmental controls and monitoring.
  • Redundant power and cooling systems.
  • 24/7 physical security monitoring.

For security-related inquiries or to report vulnerabilities, you can contact us at:

  • Email: info@relace.ai
  • Response Time: Critical issues are addressed within 24 hours.

Last Updated: July 5th, 2024.